Thank you for visiting brshomeser. We are dedicated to providing customized, reliable, and compassionate non-medical in-home elderly companionship and personal support services tailored for families across Europe.

Whether you have questions about our tailored non-medical care plans, need assistance with booking, or wish to discuss individual lifestyle support for your loved ones, our team is ready to assist you.

Primary Contact Details

  • Brand Name: brshomeser
  • Company Legal Name: BRS HOME SERVICES LTD.
  • Customer Support Email: elderly@brshomeser.com
  • Telephone: +1 6137238888 (International Support)
  • Corporate Address: 224 Woodroffe Ave, Ottawa, ON K2A 3V4, Canada
  • Website: www.brshomeser.com

Customer Support Hours & Response Times

  • Support Availability: Our online support team continuously monitors incoming requests to serve our European clients across local time zones.
  • Email Response Time: Please send us an email or submit your inquiry through our website contact form. A customer support representative will review your request and respond within 24 business hours.
  • Preferred Contact Channel: For standard service inquiries, booking adjustments, and general support, email communication at elderly@brshomeser.com is highly recommended for prompt tracking and assistance.

Contact & Communication Terms

  • Non-Medical Scope Notice: All inquiries, consultation requests, and service plans arranged through our contact channels pertain strictly to non-medical, non-clinical companionship and personal daily support.
  • Information Accuracy: Please ensure that all contact details and non-medical service requirements submitted through our website or email are accurate so that our team can assist you effectively.
  • Data Privacy & Handling: All communications and personal information submitted to us are collected, processed, and stored securely in strict accordance with our Privacy Policy and applicable data protection regulations, including the EU General Data Protection Regulation (GDPR).
  • Inquiry Records: To maintain high service quality and standard business practices, records of correspondence and support requests are retained in compliance with applicable data security standards.